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Dispute Management
BlogReach Dispute Management Service:
BlogReach has a detailed dispute management system. Our team will review each dispute independently, and we reserve the right to make the final decision as per the facts provided.
When consumer service fails and a dispute arises between you and the seller, you will have to attempt to resolve the dispute amicably within 3 days after final delivery.
To start and open a dispute on BlogReach, you must send an official notice of disagreement by email to legalnotices@blogreach.com from your registered email address or by writing to our office.
How to handle disputes on BlogReach?
- Directly request a refund:
In case of a major dispute, you can directly request a refund from a freelancer or agency. If you need assistance from BlogReach, you can contact our team at [email protected].
- Dispute between buyer and seller:
While the majority of work done on BlogReach goes smoothly for both parties, disputes can occasionally arise. BlogReach Payment Protection is structured to help protect freelance.
- In the case of unresponsive freelancers:
If you are working with a freelancer or agency and they become unresponsive for a long period of time, it may be best to pause the contract (if hourly) and wait for a response from them.